Our Story

Our Story
Kul Wheels
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where it all began

Marna and her husband Jody were amazed at how little they’d tired or sweated during their first electric bike tour last summer during a 101-degree day in Austin, TX. “I had not been able to ride a bike without pain and muscle fatigue for years, but with the ebike, I really experienced the joy of riding. I felt like a kid again!” Marna recalled.
In fact, such a great experience would prompt them to order their own ebikes upon returning to Richmond. Still on their high, Marna and Jody decided to take their traditional bikes on the newly opened Virginia Capital Trail since their ebikes had not yet arrived. Marna, thinking she was in decent physical shape, still had to stop after a half hour of biking east and take another half hour to catch her breath. Sitting by the Trail, she watched the many different types of cyclists going by – bike enthusiasts whizzed by, families with small children slowly cycled by and then the “others,” which consisted of 35-65 year old adults all struggling and panting by. You could see it all over their faces – they wanted to enjoy their bike ride but the traditional bikes proved harder to ride.
a young boy standing next to a bicycle

making it kul

Their ebikes arrived a few weeks later, and Marna and Jody hit the Trail again. The fun of riding was back. With ebikes, you don’t have to be in great physical shape to ride. It’s a fun way to get some fresh air and exercise without having to work too hard.
As a travel agent for many years, Marna knew a thing or two about the travel industry and started thinking about all the city tours she had taken over the years. She thought of what makes Richmond such a great city – so full of history and wonderful things to see including the Virginia Capital Trail. What better way to experience Richmond than by bike? Electric bike that is!
Through a family-and-friends survey, and pulling from Marna’s Swedish decent, the name Kul Wheels was born. Kul meaning “fun” in Swedish.

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Daily

  • Closed Mondays, Tuesdays & Wednesdays
  • Thursdays
    • 10:00 AM – 6:00 PM
  • Fridays
    • 10:00 AM – 4:30 PM
  • Saturdays
    • 9:30 AM – 4:30 PM
  • Sundays
    • 10:00 AM – 4:00 PM

Bummer, your plans have changed. You MUST contact Kul Wheels at least 24 Hours BEFORE the scheduled time of your tour/rental to cancel and receive a refund. If you don’t call or email within 24 hours before you tour/rental, AND receive a written confirmation of your cancellation from Kul Wheels LLC, you will not receive a refund.

You must arrive or contact Kul Wheels no later than 15 minutes after the confirmed rental time or tour start time or Kul Wheels LLC shall assume that you are not coming and may release your e-bike to someone else or will leave without you and you will forfeit your payment.

Rental periods begin and end at the time scheduled or time paid (if the rental is done at the shop). If the rental is not returned on time, a late charge of $25.00 – $50.00 per hour (or portion of that hour) will be applied. 

Dang It! The Weather is Not Playing Nicely. Kul Wheel LLC’s guides are always ready to ride, but if the forecast reflects a strong likelihood for thunderstorms, hurricanes, sleet, snow, high winds (20 mph or greater), other wraths of Mother Nature, as determined in Kul Wheels LLC’s sole discretion, OR if it is below 45 degrees (F) or above 100 degrees (F) at the time of my scheduled ride, Kul Wheels LLC will cancel the tour to keep you safe. Kul Wheels LLC may “rain check” my reservation to another day (subject to availability) OR provide a refund.

For your safety, the group’s safety, and the safety of Kul Wheel LLC’s staff and equipment, all participants MUST be able to CONFIDENTLY ride a bike. If a guest is not riding confidently enough to travel safely on Richmond trails and streets, Kul Wheels LLC will prohibit that guest from riding and will not issue a refund. deposit. If a rider is intoxicated, exhibits unsafe or dangerous riding such as jumping (our fleet bikes are NOT e-mountain bikes), for their own safety and the safety of others, Kul Wheels will prohibit that guest from riding and no refund will be allowed.

If you have an accident while riding, DO NOT continue riding the e-bike. If it’s an emergency, dial 911. If it is not an emergency, contact Kul Wheels immediately via phone and await instructions.