Sales

Sales

Electric Bike Brands & Vehicle Rack Brands

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Stop by the shop to see our huge selection of accessories including:
T-shirts, bells, horns, water bottles, cages, locks, helmets, mirrors, lights, pumps, saddles, grips, valve caps, socks, bags and baskets.

Need a tube? We have them in stock for most any bike. We also carry tires, pedals, handlebars, kickstands and other bike parts.
Kul Wheels is proud to partner with the Virginia Capital Trail Foundation.

We stock many of the Virginia Capital Trail merchandise in our shop.

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Not sure what to buy? A Kul Wheels Gift Card is perfect for Holidays, Birthdays,

Graduations, Anniversaries or just for FUN!

Good toward rentals, tours, sales and service.

RETURNS AND REFUNDS POLICY

We want our customers to be beyond happy with their purchase from Kul Wheels! So most e-bikes and accessories are backed by a 20-Day Satisfaction Guarantee. If for any reason a customer is not satisfied with their purchase(s), we’ll do our best to make it right. 

E-bikes that are being returned will incur a 20% processing and restocking fee (e-bikes cannot have more than 25 additional miles on them). 

Parts, accessories and apparel can be returned (as long as all original packaging is intact) for store credit or for a refund less a 5% processing and restocking fee.

Custom orders are not eligible for return, refund or exchange.

Used or “final sale” e-bikes or other merchandise sales are not returnable, refundable or exchangeable.

Merchandise, e-bikes, or vehicle racks that have already been registered for warranty are not refundable.

Items that have been damaged from use during the 20-day period are not eligible for return. This includes, but is not limited to: Scratched or dented wheels; paint scratches; dinged, scratched or gouged items of any kind; and items that have been damaged by improper installation or other use.

Items that have been modified in any way (including decal removal or not returned in original packaging) cannot be returned or refunded.

Helmets and apparel that have had safety stickers or tags removed, or have been worn are not eligible for return, refund or credit.

Book Direct Online

Daily

  • Mondays, Fridays & Saturdays
    • 9:00 AM – 5:00 PM
  •  Thursdays **
    • 10:00 AM – 6:00 PM
  • Sundays
    • 10:00 AM – 4:00 PM
  • Closed Tuesdays & Wednesdays
Bummer, your plans have changed. You MUST contact the shop within 24 Hours BEFORE the scheduled day of your tour/rental to cancel and receive a full refund. If you don’t call or email within 24 hours before your tour/rental, AND receive a written confirmation of your cancellation from Kul Wheels, we will not issue a refund. All Rentals must be picked up within fifteen (15) minutes of your scheduled rental time, or we’ll assume that you aren’t coming and will release your Ebike to someone else. And sorry, but you will lose your deposit.
Dang It! The Weather is Not Playing Nicely. Our guides are always ready to ride, but if the forecast reflects a strong likelihood for thunderstorms, hurricanes, sleet, snow, high winds (20 mph or greater), other wraths of Mother Nature OR if it is below 45 degrees (F) or above 105 degrees (F) on the day of your scheduled ride, we will cancel the tour to keep you safe. We will “rain check” your reservation to another day (subject to availability) OR provide a full refund.
For your safety, the group’s safety, and the safety of our equipment, all participants MUST be able to confidently ride a bike. If a guest is not riding confidently enough to travel safely on Richmond trails and streets, Kul Wheels will prohibit that guest from riding and will not issue a refund. If a rider is intoxicated, exhibits unsafe or dangerous riding such as jumping (our fleet bikes are NOT e-mountain bikes), for their own safety and the safety of others, Kul Wheels will prohibit that guest from riding and no refund will be allowed.