Sales

Sales

Electric Bike Brands & Vehicle Rack Brands

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Stop by the shop to see our huge selection of accessories including:
T-shirts, bells, horns, water bottles, cages, locks, helmets, mirrors, lights, pumps, saddles, grips, valve caps, socks, bags and baskets.

Need a tube? We have them in stock for most any bike. We also carry tires, pedals, handlebars, kickstands and other bike parts.
Kul Wheels is proud to partner with the Virginia Capital Trail Foundation.

We stock many of the Virginia Capital Trail merchandise in our shop.

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Not sure what to buy? A Kul Wheels Gift Card is perfect for Holidays, Birthdays,

Graduations, Anniversaries or just for FUN!

Good toward rentals, tours, sales and service.

RETURNS AND REFUNDS POLICY

We want our customers to be beyond happy with their purchase from Kul Wheels! So most e-bikes and accessories are backed by a 20-Day Satisfaction Guarantee. If for any reason a customer is not satisfied with their purchase(s), we’ll do our best to make it right. 

E-bikes that are being returned will incur a 20% processing and restocking fee (e-bikes cannot have more than 25 additional miles on them). 

Parts, accessories and apparel can be returned (as long as all original packaging is intact) for store credit or for a refund less a 5% processing and restocking fee.

Custom orders are not eligible for return, refund or exchange.

Used or “final sale” e-bikes or other merchandise sales are not returnable, refundable or exchangeable.

Merchandise, e-bikes, or vehicle racks that have already been registered for warranty are not refundable.

Items that have been damaged from use during the 20-day period are not eligible for return. This includes, but is not limited to: Scratched or dented wheels; paint scratches; dinged, scratched or gouged items of any kind; and items that have been damaged by improper installation or other use.

Items that have been modified in any way (including decal removal or not returned in original packaging) cannot be returned or refunded.

Helmets and apparel that have had safety stickers or tags removed, or have been worn are not eligible for return, refund or credit.

Book Direct Online

Daily

  • Mondays
    • 10:00 AM – 6:00 PM
  • Closed Tuesdays & Wednesdays
  • Thursdays, Fridays & Saturdays
    • 9:00 AM – 5:00 PM
  • Sundays
    • 10:00 AM – 4:00 PM

Bummer, your plans have changed. You MUST contact Kul Wheels at least 24 Hours BEFORE the scheduled time of your tour/rental to cancel and receive a refund. If you don’t call or email within 24 hours before you tour/rental, AND receive a written confirmation of your cancellation from Kul Wheels LLC, you will not receive a refund.

You must arrive or contact Kul Wheels no later than 15 minutes after the confirmed rental time or tour start time or Kul Wheels LLC shall assume that you are not coming and may release your e-bike to someone else or will leave without you and you will forfeit your payment.

Rental periods begin and end at the time scheduled and any additional time used will be billed at a rate of $25/hr or any portion of hour.

Dang It! The Weather is Not Playing Nicely. Kul Wheel LLC’s guides are always ready to ride, but if the forecast reflects a strong likelihood for thunderstorms, hurricanes, sleet, snow, high winds (20 mph or greater), other wraths of Mother Nature, as determined in Kul Wheels LLC’s sole discretion, OR if it is below 45 degrees (F) or above 100 degrees (F) at the time of my scheduled ride, Kul Wheels LLC will cancel the tour to keep you safe. Kul Wheels LLC may “rain check” my reservation to another day (subject to availability) OR provide a refund.

For your safety, the group’s safety, and the safety of Kul Wheel LLC’s staff and equipment, all participants MUST be able to CONFIDENTLY ride a bike. If a guest is not riding confidently enough to travel safely on Richmond trails and streets, Kul Wheels LLC will prohibit that guest from riding and will not issue a refund. deposit. If a rider is intoxicated, exhibits unsafe or dangerous riding such as jumping (our fleet bikes are NOT e-mountain bikes), for their own safety and the safety of others, Kul Wheels will prohibit that guest from riding and no refund will be allowed.

If you have an accident while riding, DO NOT continue riding the e-bike. If it’s an emergency, dial 911. If it is not an emergency, contact Kul Wheels immediately via phone and await instructions.